Refund Policy
Refund terms for future paid purchases.
Mapul is currently free. This policy explains how refunds will be handled once paid plans or purchases become available.
Current status
No payment is required to use the current version of Mapul, so no refunds are currently applicable.
Future digital purchases
If Mapul introduces paid subscriptions or one-time digital purchases, customers may request a refund within 14 calendar days of the original purchase date by contacting support@mapul.com, unless a longer refund period is stated on the checkout page or required by applicable law.
When refunds may be limited
Refunds may be refused where abuse, fraud, repeated refund requests, or clear violation of the service terms is identified, to the extent permitted by applicable law.
How refunds are issued
Approved refunds will be returned to the original payment method. Processing times depend on the payment provider and the customer's bank or card issuer.